Last updated: 2 October 2026
This Privacy Policy explains how IQ Beauty Hub (“we”, “us”, “our”) collects, uses and protects your personal information when you visit iqbeautyhub.com, place an order, or contact us on WhatsApp, Facebook or Instagram. By using our website you agree to this policy.
Information we collect
- Order details: your name, phone number, delivery address, city and email address when you place an order.
- Contact details: any information you share when you message us on WhatsApp, Facebook, Instagram or by email.
- Technical data: IP address, browser type, device type and pages visited, collected automatically through cookies and server logs.
- Payment details: we offer Cash on Delivery and JazzCash. We do not store card or mobile-wallet credentials on our website.
How we use your information
- To process, confirm and deliver your orders anywhere in Pakistan.
- To contact you about your order by phone, SMS or WhatsApp.
- To answer your questions and provide customer support.
- To improve our website, products and service.
- To send offers and updates, only if you have agreed to receive them. You can opt out at any time.
- To prevent fraud and comply with the law.
Cookies
We use cookies to keep your shopping cart working, remember your preferences and understand how visitors use our site. You can block or delete cookies in your browser settings, but some parts of the shop (such as the cart and checkout) may not work properly without them.
Third-party services
We share only the information needed with trusted partners who help us run our business, such as courier/delivery companies, payment providers (JazzCash), our web hosting provider and analytics or advertising tools (for example Meta/Facebook and Google). These services have their own privacy policies. We never sell your personal information.
Social media and embedded content
Our pages include links and share buttons for Facebook, Instagram, WhatsApp and X. When you click them, you leave our site and the policies of those platforms apply.
Data security and retention
We use reasonable technical and organisational measures, including a secure (HTTPS) connection, to protect your information. We keep order records for as long as needed for delivery, accounting and legal purposes, and then delete or anonymise them.
Your rights
You can ask us at any time to see, correct or delete the personal information we hold about you, or to stop sending you marketing messages. Contact us using the details below and we will respond within a reasonable time.
Children
Our website is not intended for children under 13, and we do not knowingly collect their personal information.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date shown above.
Contact us
IQ Beauty Hub (IQ Organic Hub)
IQ Saloon & Aesthetic, Food Street, Kasur, Punjab, Pakistan
WhatsApp / Phone: 0326-0955500
Email: owner@iqbeautyhub.com